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frequently asked questions
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What is Post?Post serves as a collection, part of a diverse studio focusing on the curation of design, creative spaces and authentic furniture, objects and wares. We strive to bring unique and carefully selected pieces and pair them with equally creative spaces, people, and brands. Apart from our catalogue of pieces, we offer our pieces for rent, our studio by the hour for creative shoots and intimate gatherings, as well as offer our design services including sourcing, content creation, set design, brand pop ups, interior design and staging. Have an idea of how we can work together? Get in touch with our team
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Where are you located?We have 2 locations in Toronto, each focusing on a different perspective of our brand. Both locations are strictly by appointment only. For furniture viewings, pick-ups, and rentals; Post Design Collective, focusing on the curation, sale and rental of our furniture, objects and wares. 184 Munro Street, Unit 5, Toronto, ON, CAN, M4M2B9 For studio space rentals; Post Creative Studio, our Creative Rental Space and focusing on custom installations. 245 Carlaw Ave, Unit 401, Toronto, ON, CAN, M4M2S1
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What payment methods do you accept?All pieces in our shop can be purchased through our website. We accept all major credit / debit cards and Paypal. For furniture and studio rentals, we accept all major credit cards, and require a credit card authorization form to be filled out upon booking.
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How do your catalogue releases work?We now release a limited, curated selection of authentic pieces and designed objects every 2-3 weeks, with select items being released between these drops. Pieces are available for purchase when the catalogue is launched. We keep in contact via a sign up mailing list for launches, updates, sales, and any other appropriate information regarding the studio. Don't worry, we are considerate with our emails. You are able to sign up at the bottom of our homepage.
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What vintage styles do you specialize in?While we do not specialize in any particular era or style of design, we rather focus on pieces of quality, timeless design, and those that have made an impact on the design industry. You can expect to see names including - but not limited to - Michel Ducaroy, Percival Lafer, Charles and Ray Eames, Verner Panton, Alvar Aalto to appear in our catalogue frequently. We have also carried brands such as Roche Bobois, Herman Miller, Ligne Roset, BB Italia, Nienkamper and Cevoli and will continue to do so.
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What brands do you carry?Our catalogue of authentically designed vintage pieces ranges greatly from Percival Lafer, to Artek, to Herman Miller, to Roche Bobois, IKEA, and Kartell, and will continue to vary as we continue to source pieces for our site. We are also now introducing a limited selection of design focused brands and products to our lineup that include Braun, Phaidon and Catalog 3, with additional brands coming shortly.
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How can I keep track of your inventory and catalogue?You can see all of our available pieces on our website, and our day to day activity on our Instagram. We keep in contact via a sign up mailing list for launches, updates , sales, and any other appropriate information regarding the studio. Don't worry, we are considerate with our emails. You are able to sign up at the bottom of our homepage.
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Is it possible to put a piece on hold?Unfortunately pieces can not be put on hold. We recommend reviewing all measurements, description, details, photos and condition rating before checkout. Please note that setting up an appointment does not guarantee availability due to our online purchasing system.
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Can I come see your pieces in person?Viewings at our studio are welcomed and can be booked through our Online Booking Tool. As we do not keep all pieces on site in our studio, there is a possibility that we are unable to have an in person viewing. In this case, we are happy to communicate via video platform, or send additional photos to ensure confidence with your purchase.
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I have a busy schedule, and likely will not be able to make an appointment to view. Can I purchase online?"All pieces on our Catalogue page can be purchased through our website.
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Are your pieces refinished?Our Class + Condition Rating serves as a benchmark in describing the condition of the pieces that we curate on our platform. Although some pieces are refinished or restored to an extent, many retain their original character and history. As a rule of thumb, we will not host any pieces with structural damage, major visible damage, or items that we wouldn’t keep in our own home.
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Are your pieces new?All our pieces are authentic, vintage designs, with the large majority of pieces being produced between 1945-2000. We do not sell any replica pieces, new items, mass produced box store pieces or handmade items, unless otherwise noted. This also means that our pieces have been around for ~50 or more years, and are not always in “like new” condition. Please be sure to view all photos for damages/imperfections and the listed Class + Condition Rating for more information on a piece.
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What is the Condition + Class Rating?Our Condition + Class Rating serves as a benchmark in describing the condition of the pieces that we curate on our platform, rated on a scale of A++ to B. Although some pieces are refinished or restored to an extent, many retain their original character and history.
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Do you accept returns / have a return policy?As of right now, we do not offer any returns on our pieces without extenuating circumstances or due to an error on our behalf. We have many inquiries about all of our pieces thanks to their quality, our accurate representation, our prices and our location, and offer them as a first come, first served basis. We recommend reviewing all measurements, description, details, photos and condition rating before checkout. Please see our Shop Policies for more in depth information on Returns.
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How long can I store a purchase at your location for?We're happy to hold on to the piece that you have decided to purchase for up to 2 weeks after purchase. If the item is to be delivered or shipped to you, we will work with you to arrange the earliest possible delivery time to get your piece to your home. If you require longer term storage, we ask an additional 5-10% of the piece value per week to store, depending on the size of the order. If the item has not been picked up within 30 days of ordering without previous authorization or notification, 50% of the purchase cost will be returned to you and 50% will be applied towards a restocking and relisting fee.
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Do you provide delivery or shipping?Yes, we offer both local Ontario delivery and Canada Wide Shipping, with available free pick-up at our studio location. Please see our Policies for more information on order delivery, shipping and pick-up information.
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Do you offer any refinishing or reupholstering services?Unfortunately, we do not offer any of these services at this time.
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Do you buy furniture?We are always open to purchasing interesting, vintage pieces or newer designer branded furniture. We are not interested in generic mass produced items, big box store pieces, or any piece with major damage. If your piece fits our description and is in great condition, Contact Us with a short description of the piece, your location, your expected price, photos showing, labels, overall condition, and whether you would like us to pick-up, or have you drop the item(s) off. All of these factors will go into assessing the value of the item(s) for our studio. In certain cases, we may have to see the piece in person to give a proper quote.
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